Privacy Policy
Last updated: July 2026
1. Who We Are
TG Specialist Plastering is the trading name of Tom Goldfinch, a sole trader plastering business based in Whitstable, Kent, serving East Kent. We are the data controller for personal information collected through this website.
Contact: tgplastering2011@gmail.com or call 07885 477664.
2. Information We Collect
We collect information you provide when you contact us by phone, WhatsApp, email or through the quote form on this website. This may include your name, contact details and details about your property and the job you would like carried out.
We also collect basic analytics data (pages visited, browser type, approximate location) through standard web server logs to help us understand how our website is used.
3. How We Use Your Information
We use your personal information only to:
- Respond to your enquiries and provide quotes
- Arrange and carry out the work you have asked for
- Deal with any follow-up questions after the work is complete
We do not use your information for marketing without your explicit consent, and we never sell or pass your information to third parties for marketing purposes.
4. Legal Basis for Processing
We process your information on the basis of legitimate interest (to respond to your enquiry) and, where you book work with us, to fulfil a contract. Where we require your consent for any processing, we will ask for it separately.
5. How Long We Keep Your Data
We keep enquiry records for up to 12 months. If you become a customer, we keep relevant records for 6 years in line with our business obligations. You can ask us to delete your information at any time if there is no ongoing business reason to retain it.
6. Your Rights
Under UK GDPR, you have the right to access, correct, or delete the personal information we hold about you. You also have the right to object to processing or request that processing be restricted. To exercise any of these rights, contact us at tgplastering2011@gmail.com.
7. Cookies
This website uses only functional cookies necessary for the site to work. We do not use tracking or advertising cookies. Embedded third-party content, such as maps or review widgets, may set its own cookies subject to the relevant provider's privacy policy.
8. Changes to This Policy
We may update this policy from time to time. The current version will always be available at this page. Continued use of the website after a change constitutes acceptance of the updated policy.
9. Complaints
If you have a concern about how we handle your personal data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.